Solutions

One Platform

Multiple Interconnected Options to Choose From
  • Supplier Self-service

    Now, you can eliminate most of the time spent by your staff answering suppliers’ questions about invoice receipt and payment status!

  • Supplier Compliance

    InvoiceInfo Compliance takes the complexity and headaches out of validating and managing new suppliers.

  • Supplier Information Management

    Onboard your new vendors in one convenient location and eliminate paperwork and hassles.

InvoiceInfo Supplier Self-Service Invoice Inquiry Module

Now, you can eliminate most of the time spent by your staff answering suppliers’ questions about invoice receipt and payment status!

InvoiceInfo Inquiry lets you free up your staff for more important tasks by transferring the handling of invoice and payment inquiries to a secure, self-service, online location where suppliers can get the answers themselves – quickly and easily.

With InvoiceInfo Inquiry, you sharply reduce the number of telephone calls and emails regarding invoice receipt and payment status that your AP staff must handle. And you never have to worry about unauthorized access – multiple levels of security protect your valuable information while allowing you to customize the service to fit your company’s specific needs.

As a result, both you and your vendors save time and enjoy improved service at reduced cost…so everybody wins!

InvoiceInfo has a wealth of valuable reports available to its customers that can be downloaded quickly and easily from the Administrator’s Site. Following are a few popular reports:
  • User activity report — 12-month rolling average
  • Invoice summary by vendor
  • High dollar invoices and payments by vendor
  • Vendor statement reconciliation
  • Vendor insufficient PO balance report
  • Processing cycle times
  • Duplicate invoices and payments analysis
Resources:

InvoiceInfo Brochure

Recorded Webinar: Vendor Self Service Portals — Keys to Reducing Costs

Special Report: How a Vendor Self-Service Portal Helps Reduce Cost, Increase Productivity and Enhance AP Customer Service

InvoiceInfo Supplier Compliance

InvoiceInfo Compliance takes the complexity and headaches out of validating and managing new suppliers.

Now, you can have your vendors complete and submit their W-9’s and W-8s online and let us validate your new vendors for you. Once a W-8 or W-9 is submitted online, InvoiceInfo Compliance automatically does a TIN check to verify that the social security or employer ID number, name and address provided match the Internal Revenue Service files. In addition, that information is also checked against 22 additional databases including OFAC/SDN lists.

Once validated, you will receive a notice that the W-8 or W-9 has been received and if it is accurate or if there are problems with some of the data that need to be addressed. InvoiceInfo Compliance stores the forms where they are easily accessible to you when you need to reduce costs and paper while increasing productivity.

W-8s are valid for three years. Let InvoiceInfo track when they need to be renewed.

Resources:

Article: Compliance and Vendor Onboarding: What You Don’t Know Can Hurt You

Article: Onboarding New Vendors – The Consequences of Doing It Wrong

InvoiceInfo Supplier Information Management

Onboard your new vendors in one convenient location and eliminate paperwork and hassles.

Used in conjunction with InvoiceInfo Inquiry or Compliance or as a standalone, this module can house new vendor welcome kits, vendor forms, updates to vendor information and more. In addition, another feature is that if you have forms that expire, such as an insurance certificate, InvoiceInfo Vendor Management will notify you that the expiration is coming up.

Resources:

Special Report: AP Customer Service and Vendor Relations in the Age of Self-service

Recorded Webinar: Effective Vendor Communications in Today’s Hyperconneced World